AUTO DEPOT SDN. BHD. processes and dispatches orders after confirmation. All orders placed through this website qualify for Free Shipping. We do not offer Overnight Delivery. Delivery timing and available service areas depend on the delivery address, stock availability and carrier arrangements. Customers must provide a complete and accurate delivery address.
1. Order processing
Orders are processed after payment and order details are confirmed. Processing, dispatch and delivery time can vary according to stock availability, delivery location, courier capacity, public holidays, weather or other circumstances outside our reasonable control. Any estimated date is an estimate only unless expressly confirmed in writing.
2. Delivery details
Customers must provide an accurate, complete and accessible delivery address and contact number. Failed delivery, redirection or re-delivery may arise where the address is incomplete, inaccessible or changed after dispatch.
3. Delivery areas and charges
All orders placed through this website are provided with Free Shipping; no shipping charge is added to the order. We do not offer Overnight Delivery. Available delivery methods are shown or confirmed during checkout or before acceptance of the order. Some items or locations may require separate arrangements. We may contact customers when a delivery option cannot be provided as originally selected.
4. Receipt and inspection
Please inspect the parcel and item promptly after delivery. If packaging appears damaged, record the condition where practical and contact us promptly with order details and photographs. This does not limit any consumer rights available under Malaysian law.
5. Title and risk
Title and risk are dealt with in accordance with applicable Malaysian law. Customers should not fit or use an item that appears damaged, incorrect or unsuitable before contacting us.
6. Contact
For delivery enquiries, email autodepotsb@outlook.com or visit G-05, Jalan Harbour Place, Ocean View Residences, Bagan Dalam, 12100 Butterworth, Pulau Pinang, Monday to Friday, 9:00 AM to 6:00 PM.